Data Protection • Malaysian Users

Koin805 Privacy Policy – How We Protect Your Personal Information

Your privacy is not just a priority — it is our responsibility. This policy clearly explains how koin805 collects, uses, stores and protects the personal data of every member.

Updated: 1 January 2026

How koin805 Protects Your Data

256-bit SSL Encryption

All data transmitted between your device and koin805 servers is protected using industry-standard 256-bit SSL encryption — the same standard used by leading banks.

Secure Data Storage

Your personal data is stored on servers protected by layered firewalls and strict access controls. Only authorised staff may access sensitive member data.

Personal Access Controls

You have full control over your account information. Update personal details, change your password, and manage your privacy settings directly through your koin805 account page.

No Data Sales

Koin805 has never and will never sell member personal data to any third party for marketing or commercial purposes. Your data belongs to you.

Minimal Data Collection

We only collect data that is strictly necessary to operate our services. No excess information is collected without a clear and reasonable purpose.

Malaysia PDPA Compliance

Koin805 operates in accordance with the Personal Data Protection Act (PDPA) 2010 of Malaysia, ensuring all our data handling practices comply with local legal requirements.

1

Introduction to the koin805 Privacy Policy

This Privacy Policy ("Policy") is published by koin805 to transparently explain how we collect, process, use, store, and protect your personal information when you use the koin805.vin platform and all related services.

As a Malaysian user, you have the right to know exactly what happens to your personal data. koin805 is committed to handling all data responsibly, transparently and in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010 and recognised international data protection standards.

By using the koin805 platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform. You may contact us at any time for privacy-related enquiries.

2

Types of Personal Data We Collect

Koin805 only collects data necessary to operate the platform safely and effectively. The following are the categories of data we collect:

Data Category Sample Information Purpose of Collection
Identity Data Full name, MyKad/passport number, date of birth Registration & KYC
Contact Data Email address, phone number, mailing address Communication & Support
Financial Data Bank account details, transaction history, deposit methods Payment Processing
Technical Data IP address, device type, browser, session data Security & Performance
Usage Data Gaming history, betting patterns, active hours Service Improvement

We do not collect sensitive data such as your medical information, political views, or religious beliefs unless specifically required for legal compliance and with your explicit consent.

3

How koin805 Uses Your Data

Every use of your personal data at koin805 has a clear and lawful purpose. We use your data for the following purposes:

  • Account Management: Creating and managing your koin805 account, including identity verification and KYC processes
  • Transaction Processing: Processing deposits, withdrawals and all financial transactions securely and accurately
  • Platform Security: Detecting and preventing fraud, money laundering and unauthorised account access
  • Customer Support: Responding to enquiries, resolving complaints and providing the necessary technical support
  • Service Communications: Sending important notifications about your account, transactions and policy changes
  • Platform Enhancement: Analysing usage patterns to improve the interface, performance and overall user experience
  • Legal Compliance: Meeting legal and regulatory obligations applicable to koin805 operations

Koin805 does not use your data to create automated profiles that could negatively affect your rights or interests without appropriate human review.

4

Data Sharing with Third Parties

Koin805 does not sell, rent, or transfer your personal data to third parties for commercial purposes. However, there are limited situations where data may need to be shared:

  • Payment Processors: Information required to process financial transactions is shared with approved payment processors and is subject to strict confidentiality agreements
  • Technology Service Providers: Companies that assist koin805 in operating the platform, server hosting and technical infrastructure — all subject to data protection agreements
  • Legal Compliance: Data may be disclosed to the relevant authorities when required by court order, legal investigation, or compliance obligations
  • Fraud Prevention: Limited information may be shared with recognised industry bodies for fraud prevention and anti-money laundering purposes

All third parties receiving data from koin805 are required to handle it to the same or higher security standards that we apply. Data sharing is carried out only to the extent necessary.

5

Koin805 Data Security Measures

We continuously invest in the latest security technologies and procedures to ensure your data remains protected at all times. Key security measures we employ include:

  • Data encryption in transit using 256-bit TLS/SSL protocols
  • Data encryption at rest for sensitive information
  • Role-based access control (RBAC) — staff may only access data required for their specific duties
  • 24/7 continuous security monitoring and intrusion detection system (IDS)
  • Regular independent security audits to identify and address vulnerabilities
  • Clear incident response procedures in the event of a data breach
  • Mandatory cybersecurity training for all koin805 staff who handle user data

While koin805 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. We encourage you to also practise good cybersecurity hygiene, such as using strong passwords and not sharing your login credentials.

6

Use of Cookies and Tracking Technologies

Koin805 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled without affecting platform functionality
  • Performance Cookies: Collecting information on how users interact with the platform to help us improve our services. All data is anonymised
  • Preference Cookies: Remembering your preferences such as language and display settings to improve ease of use

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect your experience on the koin805 platform. For more information on managing cookies, refer to your respective web browser's guide.

7

Data Retention Period

Koin805 retains your personal data for as long as your account is active or as long as needed to provide services to you. After account closure, data is retained for a defined period based on the following requirements:

  • Identity & KYC Data: Retained for a minimum of 7 years after account closure in accordance with anti-money laundering legal requirements
  • Financial Transaction Records: Retained for 7 years for audit, tax compliance, and legal requirements
  • Security Log Data: Retained for 2 years to assist in security and fraud investigations where required
  • Support Communication Data: Retained for 3 years after case resolution for reference and quality improvement

Once the relevant retention period has ended, your data will be securely deleted or anonymised using procedures that comply with industry standards.

8

Your Rights as a koin805 User

In accordance with Malaysia's PDPA 2010, you have several important rights regarding your personal data that koin805 is committed to upholding:

Right to Access Data

You have the right to request a copy of the personal data we hold about you. Data access requests will be processed within 14 business days.

Right to Rectify Data

If your personal data is inaccurate or out of date, you have the right to request a correction. You can update most information directly through your koin805 account settings.

Right to Withdraw Consent

You may withdraw consent for certain data processing at any time. This withdrawal does not affect the validity of any processing that took place prior to the request.

Right to Lodge a Complaint

If you believe koin805 has failed to comply with its data protection responsibilities, you have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner or contact us directly.

9

Children's Data Protection

The koin805 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process or store personal data of individuals under the age of 18.

If we discover or are provided with information that a member is a minor, we will:

  • Suspending the account in question immediately
  • Deleting all data associated with the account as soon as possible
  • Taking appropriate follow-up action as required by law

If you are a parent or guardian and believe your child who is under age has registered an account at koin805, please contact our support team immediately at [email protected] so we can take the appropriate action.

10

Changes to This Privacy Policy

Koin805 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. The latest version will always be published on this page with the update date clearly indicated.

For significant changes to how we handle your personal data, we will notify you via:

  • In-platform notification on koin805 the next time you log in
  • Notification sent to the email address registered to your account
  • Notice displayed on the koin805 home page

Continued use of the koin805 platform after changes have been communicated will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

11

Contact Us for Privacy Enquiries

If you have any questions, concerns or requests regarding this Privacy Policy or how koin805 handles your personal data, our team is ready to assist.

Ways to contact us:

  • Privacy email: [email protected] (please state "Privacy Inquiry" in the email subject)
  • Live Chat: Available on the koin805 platform, 24 hours a day, 7 days a week
  • Help Centre: Visit page FAQ us for answers to frequently asked questions regarding privacy and account security

We are committed to responding to all privacy-related enquiries within 3 business days. For more urgent matters relating to account security or potential data breaches, please use our live chat channel for an immediate response.

For more information about your rights under Malaysian law, you may refer to the official website of the Department of Personal Data Protection Malaysia. This policy is to be read together with Terms and Conditions koin805 that provides full context on platform usage.

Your Data Is Safe With Us

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